Frequently Asked Questions
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Most weight loss programs treat symptoms. We treat root causes. Dr. Hargrove’s approach begins with comprehensive metabolic lab work to identify whether insulin resistance, mitochondrial dysfunction, or chronic inflammation is driving your weight gain. Your protocol is then built specifically around your biology — not a generic template.
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Everything is overseen by licensed medical professionals, and medications are sourced from a compounded pharmacy. The process follows strict safety standards.
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If you ever notice something unexpected, we will get the information over to the medical care team and provider. They’ll review it and make any adjustments needed.
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Every patient responds differently. Some individuals begin to notice shifts in energy, appetite, and body composition within the first 4–6 weeks, with more visible changes often developing between 8–12 weeks. Your expected timeline will be personalized and reviewed during your consultation.
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The prescribing physician will determine which options are appropriate for you after reviewing your intake and goals.
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Every client’s experience is unique, and protocols are set by the provider as part of your care plan.
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Everyone’s timeline is different. The provider protocol is determined for safety and efficacy and is unique to every patient.
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Yes — your health information is completely confidential and stored in a secure, HIPAA-compliant system.
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If your provider doesn’t approve it right now, it just means they want to keep things safe. They’ll let you know why and suggest next steps.
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Yes. We operate through a fully licensed U.S. telehealth platform, which includes a licensed physician who evaluates patients and, when clinically appropriate, provides prescriptions.
Dr. John is involved in the care process through consultation and clinical support, while all prescribing is completed by the licensed medical provider through AsherMed’s telehealth system.
This allows us to offer medical consultations, appropriate lab ordering, and peptide therapy access to patients across the United States—without the need to travel to Savannah.
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It is simple. You book a free 20-minute video or phone consultation online. We review your health history and goals. If appropriate, we order a comprehensive metabolic lab panel that you complete at a local lab near your home (LabCorp or Quest Diagnostics). Once we receive your results, Dr. Hargrove builds your personalized protocol and your medication is compounded and shipped directly to your door.
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Your personalized peptide protocol is fulfilled by our licensed, US-based compounding pharmacy and shipped securely to your home address. Most patients receive their medication within 5 to 7 business days of approval.
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No. Our telehealth program is 100% online. Your consultation, lab orders, and follow-up appointments are all conducted virtually. Your medication is shipped to you.